APPLICATION DEVELOPMENT SERVICES
SYSTEM INTEGRATION
With a broad range of expertise on multiple platforms, applications, hardware and environments, our System Integration Services deliver tangible solutions for integrating and customizing applications. We have the necessary experience and expertise to customize and configure third-party software to meet client specific requirements. Our deep knowledge of design considerations enables us to build a flexible and strong architectural foundation while integrating applications.
We help our clients leverage their existing technical infrastructures while integrating the new services necessary to remain competitive.
Our proven integration strategies enable speedy application integration, minimize custom development and help in significantly reducing IT development and maintenance costs.
APPLICATION MAINTENANCE
As business scenarios are changing rapidly and newer technologies are being evolved, the need to maintain an organization’s investment in IT applications becomes imperative. eDynamic offers ongoing support for all your application maintenance needs. Our proven Application Maintenance model encompasses industry best practices and helps organizations stabilize, optimize and extend applications so as to meet growing expectations and changing needs.
Our application maintenance model includes:
- Corrective Maintenance
- Adaptive Maintenance
- Preventive Maintenance
The services provided include handling of initial service desk queries and correction of application errors to preventative maintenance for both packaged and custom application systems. Our well-defined service level agreements ensure that mission critical applications get the 24*7 attention that they require to function effectively.
Our Capabilities:
- Application Re-engineering
- Ongoing Maintenance
- Problem and Incident Management
- Handling Ad hoc requests
- Help Desk Support (Email, Phone and Live Chat)
- Application Enhancements
- Application Technical Support
- Preventive Maintenance to forestall problems
- Change Request Implementation
- Bug Fixes
- Testing Services
- User Support Services
CONSULTING
We offer a vast range of consulting services that give confidence to make sound decisions. Our services cover the entire range from establishing business cases for IT initiatives and conducting feasibility studies to software and vendor evaluation and execution. Our organization has gained broad and deep consulting experience through building complex process automation applications over many years.
Assessment and Review Services
These early-stage planning services provide an in-depth evaluation of business requirements, plans, architecture, and designs of operational systems and environments.
Planning, Architecture, and Design Services
These services assist our clients in building solutions from scratch. It helps them create plans for business solutions and build technical architecture and design infrastructure for mission-critical applications. As part of these services, our company also assists clients with preparing requests for proposals (RFPs) and evaluating vendor proposals.
Proof-of-Concept Services
Subsequent to planning and design, these services provide a limited functionality project prototype to the clients. It helps in mitigating risk and accelerates the formation of a project team prior to development or deployment.
Custom Solution Services
All of our services can be customized to meet the unique business needs of each client. For each set of client requirements, our consultants apply solutions according to the established best practices and procedures.